Terms of service

These Terms of Service apply to your use of cartlis.shop and purchases made from Cartlis. By accessing our website or placing an order, you agree to these Terms.

Store Information

Store Name: Cartlis
Website: cartlis.shop
Email: lynnelowler961@hotmail.com
Phone: +33 6 78 76 76 56
Address: 24 Rue de Bel-air, CERISE, 61000, France

Products and Availability

We do our best to display accurate product descriptions, images, prices, and availability. However, product colors or details may vary slightly depending on screen settings or manufacturer updates.

We reserve the right to update, modify, or discontinue products at any time.

Pricing

Prices are displayed clearly on our website. The final price, including applicable taxes and any charges, will be shown at checkout before payment.

We reserve the right to correct pricing errors. If an error affects your order, we may contact you before processing it.

Orders

When you place an order, you agree that all information provided is accurate and complete.

We may refuse or cancel an order if payment is not authorized, the product is unavailable, the shipping address is incomplete or invalid, fraud or misuse is suspected, or there is a pricing or product information error.

If your order is cancelled after payment, we will issue a refund.

Payment

Payment must be completed at checkout before your order is processed. Available payment methods are displayed at checkout.

Shipping

Orders are processed within 1 to 3 business days after payment confirmation.

Estimated delivery time inside France is 1 to 3 business days after dispatch. Estimated delivery time across Europe is 3 to 5 business days after dispatch.

Shipping is free inside France and across Europe.

Returns and Refunds

We accept returns within 30 days from the date you receive your order. Approved refunds are processed within 7 business days after the returned item is received and inspected.

Customer Responsibilities

Customers are responsible for providing accurate order and shipping information, reviewing product details before purchase, contacting us promptly about order issues, and returning items according to our return instructions.

Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website security, or use the website for illegal or harmful purposes.

Limitation of Liability

To the fullest extent permitted by law, Cartlis is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.